MP backs tax staff and blames cut

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A LOCAL politician has defended the workforce of Cumbernauld’s biggest employer following a National Audit Office report which accuses them of offering poor customer service.

MP Gregg McClymont blames the Government for cutting staff numbers at HM Revenue and Customs, and failing to invest in the workforce in Cumbernauld.

The NAO report highlighted that delays in answering phone calls to HMRC hotlines cost the taxpayer £136 million in the last year.

 

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