SP Energy Networks, which owns and manages the network of cables and power lines for North Lanarkshire, has launched a ‘Memory Energiser’ campaign to help customers remember its new hotline for power emergencies.
As the distributor of power across North Lanarkshire, SP Energy Networks restores electricity supplies as quickly as possible should a fault occur. While loss of power is a rare occurrence, SP Energy Networks is urging people across North Lanarkshire to remember its new hotline numbers; 0330 1010 222 for mobiles and 0800 092 9290 for landlines.
Vicky Kelsall, Customer Service Director, SP Energy Networks, said: “As we approach the winter, it’s important that people in North Lanarkshire know who to call in the event of a power-related emergency – which could include anything from a loss of supply, to reporting metal theft or substation vandalism.
“The hotline gives people support around the clock, 24-hours a day seven days per week. If a customer calls us with an emergency we can fix the problem quicker and our expert staff can give you guidance on what to do until the fault is sorted. As well as the new landline and mobile hotlines, our team also respond to tweets via @SPEnergyNetwork.”