Fighting families urged to make peace this Christmas

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FAMILIES facing problems this festive season are being urged to take advantage of North Lanarkshire council’s accredited housing mediation service.

The service helps families sort out their problems and is available to those still living together.

Young people who have left the family home can also use the service.

Elaine McHugh, head of housing services at NLC, said: “Many young people leave home because they don’t feel they can stay with their family any longer or they have been asked to leave.

“For many young people it can sometimes feel as if family relationships cannot be repaired. That doesn’t have to be the case. Our mediation service is confidential and free and aims to find the best solution for everyone in the family.

“Whether it’s mending relationships so that everyone can still live together or, if this is not possible, work with the young person and their family so that the young person is more likely to sustain their own home.

“Taking that first step is often difficult but with the help of our young people and families’ mediation we can make a positive difference.”

The local authority says mediation is not about who is right or who is wrong. It helps people find their own solutions and make their own decisions. Our mediators never take sides and treat everyone’s views and feelings with respect at all times.

If you feel mediation can assist you and your family, contact the team by calling 01698 274230 during office hours or e-mail The team can arrange to meet you outwith office hours if required.

North Lanarkshire Council’s mediation service is rated very good by its tenants. And now the service is nationally accredited by the Scottish Community Mediation Service for delivering a high level of service.